Hello everyone!
We recently conducted a survey to better understand the preferences and needs of our users. We have gathered some insightful data that we'd like to share with you.
Key Findings:
What Do Users Value the Most?
The majority of respondents highly value security in a cryptocurrency exchange service.
Other important factors include a wide range of supported currencies, customer support, and low fees.
Popular Cryptocurrency Pairs:
BTC/USDT (Bitcoin/Tether) and ETH/USDT (Ethereum/Tether) are the most frequently exchanged pairs among our users.
These pairs are popular due to their high liquidity and stability.
Typical Exchange Amounts:
Users typically exchange amounts in the range of $100 - $500 and $1000 - $5000.
This indicates a diverse user base with varying levels of investment.
Frequency of Usage:
The frequency of using cryptocurrency exchange services varies, with some users engaging weekly and others monthly or a few times a year.
Interest in Fiat Currency Exchanges:
All respondents expressed interest in fiat currency exchanges.
The most preferred fiat currencies are USD and EUR.
Geographical Distribution:
All respondents are currently based in Europe.
Preferred Languages:
Our users prefer using our service in multiple languages including Russian, German, and Ukrainian.
Conclusion:
The survey results highlight the importance of security, diverse currency support, and customer service in our cryptocurrency exchange platform. BTC/USDT and ETH/USDT remain popular trading pairs, and there is a clear interest in fiat exchanges, especially in USD and EUR. Our users come from various regions in Europe and prefer to use our service in their native languages.
We appreciate the feedback from our users and will continue to enhance our platform to meet your needs. Your input is invaluable in helping us provide a better service.
Thank you for your continued support!
Best regards,
The EXC24 Team
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