Because trader can trade any time of a day and they might need the support of their broker at the mid of the night. So a broker should always available to provide service to their traders. I am getting 24 hours of support from BPRIMES. Whenever I need I can get all sort of support from them. Forex market opens 24 hours of a day and 5 days a week. That’s why traders need a broker who is active all the time.